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STORE POLICY

Return policy

Returns & Exchanges:

  • We accept returns and exchanges within 14 days of receiving your order.

  • Items must be in their original condition, unworn, and with all packaging intact.

Shipping Time:

  • Please note, as our products are crafted and shipped from overseas, delivery can take up to 30 days.

  • We recommend reaching out if your order hasn’t arrived after 35 days.

Return Process:

  • Contact our support team at [support email] to initiate a return.

  • Once your return is approved, we’ll provide return instructions.

  • Return shipping costs are the responsibility of the customer, unless the item is damaged or incorrect.

Refunds:

  • Refunds will be issued once we receive and inspect the item. This may take up to 7 business days.

  • Original shipping costs are non-refundable.

PRIVACY & SAFETY

Privacy & Safety Policy – Vesuki Tevita

At Vesuki Tevita, we value your trust and are committed to safeguarding your personal information. Our Privacy & Safety Policy outlines how we collect, use, and protect your data to ensure a seamless and secure shopping experience.

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1. Collection of Information
We collect personal information when you:

  • Place an order on our website

  • Subscribe to our newsletter

  • Contact our support team

  • Participate in promotions or surveys

 

This information may include your name, email address, shipping and billing addresses, phone number, and payment details.

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2. Use of Information
Your information is used to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and services

  • Send promotional emails (if subscribed)

  • Ensure fraud prevention and maintain security

 

3. Protection of Information
We implement strict security measures to protect your data:

  • SSL encryption for all transactions

  • Secure servers to store personal information

  • Limited access to sensitive data within our company

 

4. Payment Security
All payments are processed through secure third-party gateways that comply with industry standards to ensure your financial information is protected.

5. Third-Party Sharing
We do not sell, trade, or share your personal information with third parties, except as necessary for:

  • Fulfilling orders (shipping partners)

  • Processing payments

  • Legal compliance or fraud prevention

 

6. Data Retention
Your information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

7. Cookies
We use cookies to enhance your browsing experience and personalize content. You can adjust your cookie preferences through your browser settings.

 

8. Your Rights
You have the right to:

  • Access and update your personal information

  • Request data deletion

  • Opt-out of marketing communications at any time

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WHOLESALE INQUIRIES

Wholesale Inquiry – Vesuki Tevita

Thank you for your interest in partnering with Vesuki Tevita. We are delighted to offer our luxury collections to retailers who share our passion for craftsmanship, elegance, and meaningful design.

Why Partner with Vesuki Tevita?

  • Exquisite Craftsmanship: Each piece is meticulously crafted, blending timeless design with modern sophistication.

  • Unique Designs: Our collections feature distinctive pieces that resonate with customers seeking luxury with meaning.

  • Growing Brand Presence: Vesuki Tevita is expanding globally, making it the perfect addition to your curated selection of luxury goods.

Wholesale Benefits:

  • Competitive wholesale pricing

  • Access to exclusive product lines

  • Flexible order quantities

  • Marketing and promotional support

PAYMENT METHODS

Paypal

Payment Methods
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